We are not focused on profits or paying dividends to shareholders. Our members are our priority, so all profits are reinvested into our organisation – and members directly benefit.
There are several key initiatives we have taken to ensure the financial wellbeing of our members, including:
- engaging in responsible lending practices to help to ensure members don’t over extend themselves and detrimentally affect their financial security
- provision of independent financial counselling to members who are experiencing financial hardship
- regular reviews of our financial product range and introduction of new products in response to member feedback
- competitive interest rates
- lower fees.