BankVic

Contact us

General enquiries

call us13 63 73
(International +613 9268 9373)

fax03 9349 3113

mailGPO Box 2074, Melbourne VIC 3001

Business hours:

Service & Sales
8am - 7pm, Monday to Friday
9am - 12pm, Saturday 

Branches
9am - 5pm, Monday to Friday

Going overseas?
Complete our Overseas travel notification online form.

Emergency

  • Lost or stolen cards
  • Suspicious unknown transactions

During business hours

call us13 63 73
(International +613 9268 9373)

Outside business hours, call Visa 24-hr Emergency Hotline

call us1800 621 199
(International +612 9959 7686 or +1303 967 1090*)

See also Visa Emergency Overseas toll-free numbers

* collect call

BankVic Head Office

Level 3, 215 Spring St, Melbourne VIC 3000 

Loans

Car & personal loans

fax03 9268 9294

Home loans

fax03 9268 9230

emailloans@bankvic.com.au

Insurance

fax03 9268 9257

emailinsurance@bankvic.com.au

Financial planning

fax03 9268 9353

emailfinancialplanning@bankvic.com.au

Switchboard

fax03 9268 9204

emailinfo@bankvic.com.au
(general enquiries only)

Online enquiries & feedback form

If you would like more information on any of our products or services, or to provide any feedback, please complete our online enquiries & feedback form

BSB: 704-230

Police Financial Services Limited - ABN 33 087 651 661
AFSL 240293 Australian Credit Licence 240293
General Enquiries 13 63 73
Copyright 2017