With internet banking, you can transfer funds between your own accounts or to an external party.
1 Important note: Please check the account details you have entered – the account name cannot be verified by us prior to sending your funds. Incorrect information may result in funds being credited to the account of an unintended recipient if the BSB number and/or identifier do not belong to the named recipient, and loss of funds should they not reach the intended recipient. It may not be possible to recover your funds from an unintended recipient.
If you do make an error, please let us know and we will action a Mistaken Internet Payment request where we will contact the unintended recipient’s banker and request the payment be returned. Your online banking terms and conditions includes our obligations for these reports and the ePayments Code explains further.
Any advice is general, so it may not be right for you. Before acting on the advice you should consider whether the advice is appropriate for you. Before you make any decision to acquire the internet banking you should obtain and consider the Non Cash Payment Services Product Disclosure Statement available from our website, any branch or by calling us on 13 63 73 Fees and charges may apply. Information on our terms and conditions and fees and charges is available on request or application. For more information on the ePayments Code and Mistaken Internet Payments contact us or go the Australian Securities and Investments Commission website.