| Our approach is simple. We’re about People before Profits. We offer a different way of banking, where 100% of our profits are reinvested to benefit our members. | |
| It’s our members who own our Bank. They get to have their say and make decisions on how their bank is run. | |
| Nothing makes us prouder than serving the People who serve our community. With an exceptional customer satisfaction rating of 95%, that’s well above industry standards. There’s no denying that People are our priority. | |
| Our support goes beyond just banking to investing in the communities that benefit our people. When you bank with us you’re helping to build a stronger community that benefits us all. | |
| Our focus is on improving the financial lives of our members. We’ll continue to make it simpler, improve turnaround times and deliver better experiences. We’re about People before Profits. |
Where we began
We began back in 1974, to improve the financial wellbeing of Victoria Police members and their families. More than forty years on and our services now extend to members of the health, emergency and public services sectors. Our heritage is important to us and we are committed to ensuring we remain relevant for all our members.
Where we are now
We are Victorian based, just like our members who have now grown to 112,000. While we are big enough to matter, with $1.78 billion in assets, we are still small enough to care about the financial wellbeing of each and every one of our members. That's why we can proudly say that we have never foreclosed on a home loan.
Strengthening communities
BankVic exists to strengthen the communities which we serve. Our aim is to build healthy communities that are financially, socially and environmentally sustainable. It's these beliefs that drive the work we do everyday. That’s why we’re about People before Profits.