BankVic

Osko and PayID

Pay and get paid-in seconds

PayID is the new way to make online payments that's faster, easier, smarter and more secure.

Dining out with friends and can’t split the bill? PayID is the new way to pay with the money arriving in seconds rather than days.

Plus, with PayID you no longer have to remember a BSB and account number when making or receiving a payment.

Overview

How does it work?

A PayID is a smart address for payments which is securely linked to a bank account. It can be an email address or mobile phone number. Your PayID makes life much easier as you won't need to remember your BSB and account number anymore. Then when someone needs to pay you, you simply give them your PayID.

What's more is your PayID works seamlessly with Osko meaning you can receive payments in minutes rather than days!

Register your PayID

Haven’t registered your PayID yet? You can create your PayID through the BankVic mobile app or online banking. It's super quick and really easy!

Log into internet banking now or launch the BankVic App to get started.

Learn how to create your PayID

Don't have the App? Here's what you need to do

  1. Register for online banking (if you haven't already)
  2. Download the BankVic app

Download now from the App Store Download now from the Google Play Store

 

About Osko® Payments

So, what is Osko in a nutshell?

Think of Osko as your super-quick, near real-time option for transferring money online to participating banks and financial institutions.

You can use Osko to make payments just as you would any other online transfer through your BankVic internet banking or mobile app. Simply select “Osko” as your payment method and the payment will reach its destination within minutes rather than days.

Osko payments can be made at any time, even on the weekend. Together with PayID, sending and receiving payments will be easier than ever.

Benefits

Why it's going to make life easier

 

Faster Payments

Faster
Faster payments across participating banks and financial institutions - made within seconds.

24 hours 7 days a week

24/7
Available all day, every day - even on weekends. You don't have to wait until Monday to receive a payment.

Easier with PayID

Easier
No longer do you have to remember your BSB and account number. Instead just set up a PayID that is linked securely to your account. Your PayID can be your mobile phone number or email address. How easy is that!

Secure payments

Secure
Osko is brought to you by us and backed by BPAY, so you know it's safe. PayID is unique to you and registered to your bank account.

Smarter

Smarter
You can use up to 280 characters to describe an Osko transaction. Plus you’ll see the description instantly in your transaction record. Now that’s a better way to understand your payments.

FAQ

How do I create a PayID?

You can create and manage your PayIDs through

  1. the BankVic mobile app OR
  2. internet banking

When the New Payments Platform (NPP) launches you will be able to begin making and receiving payments using your PayID.

Before you get started…

  1. Register for internet banking (if you haven’t already). Register now.
  2. Download or update to the latest version of the BankVic mobile app for Apple or Android (if you wish to use the app)
Download now from the App Store Download now from the Google Play Store


How do I create my PayID through the BankVic mobile banking app?

Note: if you can’t see these, then you may need to update your app from the store.

  1. From the app home screen, select TRANSFERS
    Transfers button

  2. Select PayID
    PayID button

  3. Select ADD NEW (or tap the '+' on Android)
  4. On the Add New PayID screen:
    1. Nominate the phone number or email address you’d like to use as your PayID
    2. Choose the account you would like associated with this PayID
    3. Hit CONFIRM to finish creating your PayID
  5. Accept the Terms and Conditions
  6. Request a verification code – this will be sent to the mobile phone number or email address you’ve chosen to use as your PayID.
  7. Enter verification code in the field provided.
  8. Your new PayID has now been created!

 

Creating your PayID through internet banking (desktop)?

After logging into internet banking, use the top menu to navigate to:

MY PREFERENCES > MANAGE PAYID

MY PREFERENCES > MANAGE PAYID

  1. On the CREATE PAYID screen:
    1. Nominate the mobile phone number or email address you’d like to use as your PayID using the SELECT CONTACT drop-down menu
    2. Choose the bank account you would like associated with this PayID using the FINANCIAL ACCOUNT drop-down menu
    3. Hit NEXT
  2. Request a verification code – this will be sent to the mobile phone number or email address you’ve chosen to use as your PayID.
  3. Accept the terms and conditions using the checkbox provided
  4. Enter verification code in the field provided.
  5. Your new PayID has now been created!

 

Creating your PayID through Internet Banking (mobile)

After logging into internet banking on your mobile device through your web browser, select the MORE option from the bottom of your screen.

Mobile internet banking - more button

  1. Select the PayID button
  2. On the CREATE PAYID screen:
    1. Nominate the phone number or email address you’d like to use as your PayID using the SELECT CONTACT drop-down menu
    2. Choose the bank account you would like associated with this PayID using the FINANCIAL ACCOUNT drop-down menu
    3. Hit NEXT
  3. Request a verification code – this will be sent to the mobile phone number or email address you’ve chosen to use as your PayID.
  4. Accept the terms and conditions using the checkbox provided
  5. Enter the verification code in the field provided.
  6. Your new PayID has now been created!

What is the New Payments Platform?

The New Payments Platform (NPP) is a world class payments platform that enables Australian customers of different banks to make and receive payments in minutes.

NPP is a major industry wide initiative. Australian banks, credit unions and mutual banks will be introducing the service to their customers in early 2018.

Find out more about NPP

What is Osko® and who will be using it?

Osko® by BPAY was built to bring the capabilities of the New Payments Platform (NPP) to Australian banking customers.

Most Australians who use internet banking or access a mobile banking app on a smartphone or tablet device will have access to Osko®.

Find out more about Osko®

What is a PayID and why should I use one?

A PayID is a smart address for payments which is securely linked to a bank account. Your PayID can be an email address, Australian registered mobile number or ABN.

Your PayID will make life much easier as you won’t need to remember your BSB and account number anymore.

Once your PayID is set up, when you want somebody to transfer funds into your account you can simply give them your PayID instead of your BSB and account number.

What’s more is your PayID will work seamlessly with Osko meaning you’ll be able to receive payments in minutes rather than days!

It’s also easier to get it right when making the payment. So there’s less chance of accidentally sending money to the wrong account with PayID.

You can create, update, transfer and close your PayID through internet banking, mobile banking and the mobile app.

Who can I make PayID payments to?

You will be able to make payments to businesses for products and services, to friends and family, basically anyone who has a PayID.

For instance, if you go out with your work friends for lunch, someone can pay the bill and everyone can pay that person their amount right away using their PayID – through their participating bank.

Is PayID secure?

Yes, because a PayID is unique to each person. Your PayID is linked to your bank account through your bank.

When making a payment to a PayID through Osko in your Internet Banking or Mobile App, the name of the person who owns the PayID is shown before you approve the payment. You just need to confirm it’s the right person.

Find out more about PayID

Can I have multiple PayIDs connected to the one account?

Yes, a single bank account can have multiple PayIDs linked to it. An example of this is a couple who has a joint account and links both their PayIDs to the same account.

However, you can only link an individual PayID to one bank account Australia wide.

Are all banks participating?

Over 60 financial institutions are now using Osko.

How do Osko® transactions work?

Osko® by BPAY™ is an electronic payment system, allowing transactions to be performed through Internet Banking, Mobile Banking or the BankVic App. They cannot be completed in branch or via our Automated Telephone Banking service.

Our branch and call centre team members can assist you with easy instructions to make transactions online.

Find out more about Osko®

Are there any fees associated with Osko payments?

No, there is no fee to use Osko to make payments.

However, the same fees still apply to Mistaken Internet Payments (MIPs). 

What is the daily limit for Osko transactions?

The daily limit for Osko transactions is $1,000, however the combined general daily transfer limit for Osko and Standard payments remains at $5,000.

If you have an existing increased limit, it will be unaffected by the introduction of Osko. You will be able to make up to $1,000 of near real-time payments per day using Osko and you will still be able to use the remainder of your daily limit for sending standard transfers.

If you need to make a transaction that is higher than $5,000 you can contact our call centre on 13 63 73 during business hours to discuss your options. Please note that Osko will be unavailable for any transfers over $1,000.

Can someone receive Osko payments even if they have not registered a PayID?

Yes, a person can receive an Osko payment via their BSB/Account number without the need for them to register a PayID. You also do not have to have a PayID registered to make an Osko payment.

How do I transfer my PayID from my existing bank to BankVic

You will need to transfer the PayID through your existing bank. This can be done through your bank's internet banking, mobile banking or mobile app.

You will need to put your PayID into a 'transfer' state. Once you have done this you will be able to register your PayID with BankVic.

You will have 14 days to register the PayID with BankVic. If your PayID is not registered within 14 days of it being put into a 'transfer' state, the PayID will revert back to the original bank.

When I enter a PayID to make a payment, how will I know it's going to the right person?

When you enter a PayID when making a transaction, it will confirm the name of the account linked to that PayID.

You will need to confirm prior to finalising the payment.

Can Osko payments occur on two-to-sign accounts?

Yes, members can make Osko payments from two-to-sign accounts. However this has to be done via internet banking only.

Both parties will need to be present to put both passwords into the system to confirm the payment.

Can I make Osko international payments?

No you can't make Osko international payments. Osko payments can only be made in AUD for Australian transactions. No telegraphic transfers can be done via Osko. 

If I set up an Osko future payment, when will it go out?

An Osko future payment will go out at 7am.

The difference between an Osko future payment and standard future payment is that Osko future payments will be received within minutes.

How can I view my transaction history?

You can view your transaction receipts and transaction messages by logging into internet or mobile banking.

Unfortunately you won't be able to view messages attached to Osko payments via the BankVic app however you will be able to see a list of your transactions.

Can I use Emojis in my transaction messages?

Unfortunately our banking platform does not allow emojis to be used in a message. We are however looking to include the ability to use emojis in the future.

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Any advice is general, so it may not be right for you. Before acting on the advice you should consider whether the advice is appropriate for you. Before you make any decision to acquire the online banking service you should obtain and consider the Non Cash Payment Services Product Disclosure Statement available from our website, any branch or by calling us on 13 63 73. For further information on the ePayments Code contact us or go the Australian Securities and Investments Commission website.

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Police Financial Services Limited - ABN 33 087 651 661
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General Enquiries 13 63 73
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