Our personal cheque service allows you to issue personal cheques as an alternative to using cash when paying accounts. Enjoy the ease and convenience of writing your own cheques with a personal cheque book linked to your nominated savings account.
To minimise the possibility of theft or unauthorised use, always keep your cheque book in a safe and secure place. To guard against fraudulent alteration, exercise care when drawing cheques. Only write cheques that you know you can fully cover from funds available in your account. Remember also that when you have a cheque facility, you're responsible for all the authorised signatories.
When writing cheques you should take care to:
A cheque book linked to a Multipack, Ezepay, Deeming account or our WealthBuilders$ products can be issued to approved applicants (personal customers only). Account holders will need to submit a Cheque book application form (PDF) and if approved, a cheque book will be issued for their use.
Your cheque book will be re-ordered automatically when one of your last five cheques is presented. For more information, contact us.
At any time before a cheque that you have issued is presented , you can request us not to pay the cheque (i.e. stop the cheque). Please note that you will be charged a fee for this service.
Once a cheque has been stopped, it can not be reactivated.
To stop payment on a cheque, you can either:
You must of course do this before we've paid the cheque.
For more information, please read Things you should know about your Cheque Facility (PDF).
This advice is general, so it may not be right for you. Before acting on the advice you should consider whether the advice is appropriate for you. Before you make any decision to acquire a cheque book you should obtain and consider the non cash payment services Product Disclosure Statement available from our website, any branch or by calling us on 13 63 73.