BPAY® is fast, convenient and easy to use, enabling you to make payments to over 22,000 organisations.
We are a member of the BPAY Scheme, an electronic payments scheme through which you can request us to make payments on your behalf to organisations, or ‘billers’.
Because the BPAY facility is accessible online via online banking or by Rapid Response, you need to be aware of the inherent potential risks associated with any online or phone service. No one (including us) is able to offer a 100% guarantee that data transmitted over the internet is absolutely secure. We advise all online banking users to employ their own anti-virus and security measures to further help protect themselves against any unauthorised access to their transactions. It is also most important that you keep your online banking password confidential and remain watchful for any unauthorised transactions occurring on your account. This will help you to report the loss, theft or misuse of your password to us in a timely manner, and lessen the likelihood of being liable for all or part of any financial loss suffered.
With regard to our automated telephone banking facility, you need to be equally careful in ensuring your access code remains ‘known only to you’ – for all the same reasons listed above.
It is also important to be mindful that some phones have a memory ‘redial’ so where possible we recommend NOT USING such phones in hotels and other accommodation, to conduct your phone banking transactions.
You can start using BPAY as soon as you have registered for online banking or automated telephone banking.
Here’s how you use BPAY.
Here are some useful tips when using BPAY.
® Registered to BPAY Pty Ltd ABN 69 079 137 518 Any advice is general, so it may not be right for you. Before acting on the advice you should consider whether the advice is appropriate for you. Before you make any decision to acquire the BPAY you should obtain and consider the Non Cash Payment Services Product Disclosure Statement available from our website, any branch or by calling us on 13 63 73.