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Out of date?

Are your contact details up-to-date? Now is a great time to let us know of your current details if you haven’t, as you have a chance to win $1000 cash1. Just be sure to do it before 30 September.

3 easy ways to change your personal details:

  1. Log in to online banking.
  2. Call 13 63 73 option 3.
  3. Visit a branch.

How to change your personal details via online banking

Internet banking

  1. Log in to internet banking.
  2. Go to My preferences > My profile.
  3. You can change either your address or contact details.

Mobile banking

  1. Log in to mobile banking.
  2. Go to More > Personal details.

BankVic App

  1. Log in to BankVic App.
  2. Go to "Account Balance". Click on the menu on top left hand side. 
  3. Select "Additional Services". Select "Personal Details".
  4. Update your contact details and select "Confirm".

Useful information

  • Remember if calling us or visiting a branch to change your details, you'll be asked to verify your identity.
  • You can only change your personal details, and not those of your spouse or partner. More importantly, if you're a parent and changing addresses and contact details, remember to change your children’s contact details too.

TERMS AND CONDITIONS 1.Update your details for a chance to win $1,000- The competition will commence at 9am AEST 1 August and close at 5pm AEST on 30 September 2017. The competition will be drawn at 11am AEST 31 October 2017 at Level 3, 215 Spring Street, Melbourne, Victoria, 3000. This competition is open to BankVic Members who during the competition period update either their mobile number and/or email address. At the end of the competition, all eligible members will go in the draw and the first eligible member drawn will win the $1,000 cash-prize to be deposited into their nominated BankVic account. The winner will be notified by phone. BankVic Members under 18 years or residing in NSW and ACT are not eligible to enter. For full terms and conditions click here. © Police Financial Services Limited ABN 33 087 651 661 AFSL 240293 Australian Credit Licence 240293 trading as BankVic, GPO Box 2074 Melbourne VIC 3001 T 13 63 73 E info@bankvic.com.au W bankvic.com.au 6321bv

13 63 73

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BSB: 704-230

Police Financial Services Limited - ABN 33 087 651 661
AFSL 240293 Australian Credit Licence 240293
General Enquiries 13 63 73
Copyright 2017